Your Browser Is No Longer Supported. Please use an alternative browser to improve your experience and security.
Support
Rubbermaid Warranty Information
ELITE™ CONTAINERS
Click here for detailed information related to the Rubbermaid 5 Year Limited Warranty for certain Rubbermaid waste containers.
FastTrack™ Lifetime Limited Warranty
Learn more here about the Rubbermaid FastTrack™ Lifetime Limited Warranty.
OUTDOOR LIVING
Click here for detailed information related to the Rubbermaid 10 Year Limited Warranty for certain Outdoor Sheds and Deck Boxes.
RUBBERMAID 1 YEAR LIMITED WARRANTY
Click here for detailed information about the Rubbermaid 1 Year Limited Warranty.
Rubbermaid Satisfaction Guarantee for Brilliance™ and EasyFindLids™
At Rubbermaid Inc., we stand behind our products and quality controls. If you are not satisfied with your Rubbermaid Brilliance™ or Rubbermaid EasyFindLids™ product you purchased from us or one of our authorized sellers in the United States, please reach out to us within 120 days from the date of purchase. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to the original, end-user purchaser in the United States. Please note that this Guarantee only applies to the product lines specified here. Your product may be covered by a separate limited warranty. Please see your product’s packaging, owner’s manual, or Rubbermaid: Food Containers, Home Organization & Outdoor Storage for applicable warranty details.
How To Claim The Guarantee
To submit a Guarantee request, please use the Contact Us form here. Please have information available regarding where and when you purchased your product, your reason for dissatisfaction, and proof of purchase. Please note that you may be asked to submit photo(s) of your product, provide proof of purchase, and provide other information to assist us in processing your request. You must submit your Guarantee request within 120 days of the date of original purchase.
Guarantee Guidelines
We reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Satisfaction Guarantee. We may amend or terminate the Satisfaction Guarantee at any time without notice. If you have any questions regarding whether a seller is an authorized seller of our products, please contact us.
Effective: March 6, 2024