Close
Home Organization Products & Solutions
   
North America United States / Canada
Asia / Pacific Australia
Korea
Japan
 
You are here : Home   /   Support Center  /  Terms of Sale

Terms of Sale

THESE TERMS OF SALE ARE AN AGREEMENT ("AGREEMENT") BETWEEN YOU AND RUBBERMAID FOR YOUR PURCHASE OF THE ITEMS REFLECTED IN YOUR ORDER. PLEASE READ THIS AGREEMENT CAREFULLY. BY SUBMITTING YOUR ORDER, (1) YOU ACCEPT ALL OF THE TERMS OF THIS AGREEMENT, (2) YOU ARE CONSENTING TO ENTER INTO THIS AGREEMENT IN ELECTRONIC FORM, AND (3) YOUR CLICK SHALL CONSTITUTE YOUR ELECTRONIC SIGNATURE ACCEPTING THIS AGREEMENT. If you do not wish to accept this Agreement, you should not order any products through our website.

Orders and Acceptance
By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.

Except with respect to out-of-stock items noted in the "Lack of Availability" section below, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by Rubbermaid. If your credit card is charged for a purchase and your order is not received, we will take the appropriate action and/or issue credit to your credit card account. We issue a confirming acknowledgment via e-mail for each order, however the order will not be charged until you receive a shipping notification. You should notify us immediately if discrepancies are noted in the acknowledgment.

We will issue an e-mail notifying you when your order has been shipped. This shipping notification will constitute our acceptance of your order.

At this time Rubbermaid only accepts and ships orders within the U.S. 48 contiguous states. We cannot ship to P.O. Boxes or to APO or FPO addresses.

Lack of Availability
If an item you have ordered is not in stock after the order has already been placed you will be notified by a Consumer Service representative and offered the opportunity to:

  • Remove the out-of-stock item from your order and receive the in-stock items only.
  • Cancel your entire order.

 

You may cancel an order for out-of-stock items at any time prior to shipping by contacting our Consumer Service line as set forth below. We reserve the right to cancel orders for out-of-stock items at any time by giving e-mail notice to you.

Product Descriptions
We attempt to be as accurate as possible in describing our products. However, we do not warrant that the product descriptions or other content of our website is 100 percent accurate, complete, reliable, current, or error-free. Each product is warranted, only as set forth in the link associated with the description of that product. We encourage you to review product warranties before completing your purchase.

Pricing
All prices on our website are listed in U.S. dollars. Prices do not include shipping, handling, or taxes, which shall be charged on all orders as applicable and will be indicated at the time of your order.

In the event a product is listed at an incorrect price due to typographical or other error in pricing, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.

Payment
All payments must be made by VISA or MasterCard. No other payment methods currently are accepted. Your rights as a cardholder are governed by your card-issuer agreement and not this Agreement. You agree to notify us within sixty (60) days after any discrepancy appears on your credit card statement or such discrepancy will be deemed waived. If we do not receive payment from your credit card issuer or its agent, you agree upon our demand to pay all amounts due. You are responsible for paying any sales, use, value-added or other taxes imposed on your purchases. We will not be responsible for any unauthorized amounts billed to your credit card by a third party.

Shipment and Delivery
Unless otherwise indicated at the time of ordering or by subsequent notification from us, shipments will be made via a carrier that we select, or if we give you a choice of shipping method, the carrier that you select. If you choose an expedited delivery service, an additional charge may be imposed at the time of your order. If your order is accepted and the items selected are in-stock, your order will normally ship within the time indicated on our website. All ship and delivery dates specified on our website are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier.

Returns
Returns are only accepted for items purchased on the rubbermaid.com website and within 30 days of receipt. To obtain further return information or to arrange to return your item please visit Rubbermaid's Online Return Policy and Instructions. You may also contact a Consumer Service representative at toll free (866) 271-9249, Monday - Friday, 8:30 a.m to 5 p.m. Eastern Time.

Electronic Communications
When you visit our website, place an order or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future transactions will require additional consent. If you wish to have a copy of this agreement in paper form and you are unable to print a copy on your own computer system, we will provide you with a paper copy at no charge if you contact our Consumer Service line at the number below.

Limitation of Liability
IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECTED WITH THIS AGREEMENT OR YOUR USE OR THE PERFORMANCE OF ANY PRODUCT, REGARDLESS OF WHETHER WE KNOW OR HAVE REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION SHALL ONLY APPLY IN ACCORDANCE WITH THE LAWS OF YOUR STATE.

IN NO EVENT WILL OUR LIABILITY FOR ANY CLAIM OF ANY KIND, WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSSES OR DAMAGES ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM, THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR ANY PRODUCT OR THE USE OR PERFORMANCE THEREOF, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

Terms of Use and Severability
We provide our services to you subject to our Terms of Use, and your order and purchase are also subject to those terms which are incorporated herein. In the event of a conflict between our Terms of Use or Privacy Policy and these Terms of Sale, these Terms of Sale will take precedence over other terms. We reserve the right to make changes to our site, policies, Terms of Use, Privacy Policy and these terms at any time. If any part, term or provision of these terms shall be held illegal, unenforceable or in conflict with any law of a federal, state or local government having jurisdiction over these terms, the validity of the remaining portion or portions shall not be affected thereby.

Choice of Law
These terms shall be governed by and construed in accordance with the laws of the state of Delaware, without giving effect to any principles of conflicts of law. You and we irrevocably consent to the exclusive jurisdiction of the courts located in Delaware in connection with any action arising out of or related to these terms of use or their subject matter and waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non convenience in any such action.

Consumer Service
Our Consumer Service personnel can be reached toll free via telephone at toll free (866) 271-9249, Monday - Friday, 8:30 a.m to 5 p.m. Eastern. They can also be contacted through the Contact Us form.