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Return Policy

At Rubbermaid your satisfaction is our goal. If there is a problem with your order, please contact us immediately at Toll-Free: (866) 271-9249 - Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern. So we can promptly resolve it for you. Most items in original condition may be returned within 30 days of delivery for a full merchandise refund (freight costs not included). Merchandise must be returned in unused, like-new condition.

Please retain your return tracking information. Rubbermaid will not be liable for items that are lost in transit or not returned to the proper address.

Important note: Except in cases where the return is the result of an error by the shipper or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs.

Can’t find what you’re looking for? Contact us for help.

Rubbermaid.com Orders & Returns
Toll-Free: (866) 271-9249 - Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern

USA & International - Rubbermaid, Inc. Home Products & Food Storage Divisions
Attn: Consumer Service - 3320 West Market Street - Fairlawn, Ohio 44333 USA
Please do not ship packages to this address as they can not be received.
Toll-Free: (888) 895-2110 - Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern

Rubbermaid Builders
Please visit www.rubbermaidpro.com for contact information.

Rubbermaid Commercial Products
Please visit www.rcpworksmarter.com for contact information.

Rubbermaid Canada
Attn: Consumer Service Dept - 2562 Stanfield Rd - Mississauga, ON L4Y1S5
Toll-Free: (866) 595-0525 - Fax: (905) 279-5254