Big Max Ultra™

There are currently no Use & Care instructions available for this product.

To view a complete list of our Use & Care instructions, please click here.

Rubbermaid warrants to the original owner that this product is free from defects in material and workmanship for a period of one year from the date of the original purchase. If this product is defective when used under normal conditions within the specified period, Rubbermaid will replace the product, send a replacement part or issue a refund (at our option) when the consumer provides a proof of purchase (either a bill of sale, receipted invoice, or other proof that the product is within the warranty period), along with a full description of the defect, to

Rubbermaid Consumer Services, 3320 West Market Street, Fairlawn, Ohio 44333 USA
Toll-Free: (888) 895-2110, Monday - Friday, 8:30am - 5:00pm Eastern.

Rubbermaid Consumer Services reserves the right to request photographic proof of product defect, and request that the defective product in question be shipped to Rubbermaid Consumer Services to verify the defect or to aid in quality control efforts. RUBBERMAID MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE PRODUCT OR THE MERCHANTABILITY OR FITNESS THEREOF FOR ANY PURPOSE. This warranty does not apply to product that has been damaged as a result of improper maintenance, accident, other misuse or acts of God. This warranty is void if the product is repaired or modified in any way. IN NO EVENT SHALL RUBBERMAID BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Legal rights vary from state to state, so the above limitations may not apply to you if precluded by local law.

To order replacement straws for Rubbermaid beverage bottles, please download the Rubbermaid Straw Order Form and follow the instructions for ordering.

For replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm ET or by email using our contact form.

Please be sure to have the model number from the packaging or instruction booklet, or the molded in part number located on the bottom of the container, lid, or beverage bottle. Note: Outdoor Storage items will have part numbers stamped into the interior wall of each panel of the unit.

Replacement parts are subject to availability and cannot be returned for refund or exchange.

Local Stores / Retailers do not currently carry inventory on replacement parts for Rubbermaid products

Assembly instructions are available for this product. To view a complete list of our Assembly instructions, please click here.

To contact Rubbermaid, Please visit our Contact Us page to find the appropriate phone number or contact form.