3-Step Highback Step Stool

There are currently no Use & Care instructions available for this product.

To view a complete list of our Use & Care instructions, please click here.

Some Rubbermaid products carry a lifetime warranty as indicated on the product label. If your Rubbermaid product label stated lifetime warranty please note the following:

• A dated sales receipt for this product or the Lifetime Warranty label is required in order to submit a warranty claim. All warranty claims must be accompanied by an original label, store receipt or invoice. Rubbermaid is not responsible for lost, late, delayed or misdirected claims.
•If this product is used in normal household duties as intended and not used in commercial or industrial applications, and fails due to defects in material or workmanship, you may submit a claim as follows:

Send your dated sales receipt or the original lifetime warranty product label; your name, address, phone number, and a brief description regarding the nature of the defect or product failure to Consumer Services Department:

USA & International – Rubbermaid, Inc. Home Products & Food storage Divisions
Attn: Consumer Service – 3320 West Market Street – Fairlawn, Ohio 44333 USA
Please do not ship packages to this address, unless requested, as they cannot be received.

Canada
Attn: Rubbermaid Consumer Service Dept - 586 Argus Rd - Oakville, ON L6J 3J3

Within 4-6 weeks of receipt of your claim, Rubbermaid will issue either a check or a certificate that may be redeemed at any retailer that stocks a current, similar Rubbermaid product or toward the purchase of any other Rubbermaid product. The value of the refund will reflect the average retail price of the warranted item.

To order replacement straws for Rubbermaid beverage bottles, please download the Rubbermaid Straw Order Form and follow the instructions for ordering.

For replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm ET or by email using our contact form.

Please be sure to have the model number from the packaging or instruction booklet, or the molded in part number located on the bottom of the container, lid, or beverage bottle. Note: Outdoor Storage items will have part numbers stamped into the interior wall of each panel of the unit.

Replacement parts are subject to availability and cannot be returned for refund or exchange.

Local Stores / Retailers do not currently carry inventory on replacement parts for Rubbermaid products

We're sorry but there are currently no Assembly Instructions available for this product on rubbermaid.com.

To view a complete list of our Assembly Instructions available online, please click here.

To contact Rubbermaid, Please visit our Contact Us page to find the appropriate phone number or contact form.